Solution Team Leader

NTT Data

Jun 2018 – Jun 2021

Headcount ~190,000 employees globally

Team Led cross-functional delivery teams across luxury retail and fintech programmes

About NTT Data

Global IT services and digital transformation company, subsidiary of NTT Group, with ~190,000 employees worldwide.

Led delivery teams across digital transformation programmes in luxury retail and fintech, accountable for client outcomes, stakeholder engagement, and delivery governance.
Built and rolled out a hands-free shopping platform across 12 Value Retail villages, driving a 34% increase in guest spend and a 23% sales uplift from participants.
Kept Howdens fully operational through COVID, delivering a 10–20% sales uplift and a 16-day reduction in lead times, with the platform later expanded into Ireland, France, and Belgium.
Delivered a new contracts feature for Howdens, unlocking whole-building commercial bids as an additional revenue stream.