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Project Manager
Peerius
Jan 2015 – Aug 2016
About Peerius
Omnichannel personalisation SaaS platform at early growth stage (~40 employees), acquired by Optimizely in 2016.
Role Overview
- Joined as Support Analyst and promoted to Project Manager within 9 months, taking on full client delivery ownership.
- Contributed to a company-wide NPS turnaround from -42 to +10.
- Delivered 10 client projects while maintaining a 100% service rating.