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Project Manager

Peerius

Jan 2015 – Aug 2016

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Headcount ~40 employees
Team Full client delivery ownership across 10+ accounts

Omnichannel personalisation SaaS platform at early growth stage (~40 employees), acquired by Optimizely in 2016.

  • Joined as Support Analyst and promoted to Project Manager within 9 months, taking on full client delivery ownership.
  • Contributed to a company-wide NPS turnaround from -42 to +10.
  • Delivered 10 client projects while maintaining a 100% service rating.